Shipping policy

Thank you for shopping with Novora. We aim to make your experience smooth and delightful from the moment you place your order until it reaches you.

Processing Time

All orders are processed within 2–4 business days. Orders placed on weekends or public holidays will be processed on the next working day.
In case of any unexpected delays, we’ll notify you via email.

Shipping Time & Delivery

Once dispatched, most orders are delivered within 3–7 business days across India, depending on your location.
We partner with trusted courier services to ensure your order reaches you safely and on time.

Shipping Charges

A standard shipping fee of ₹90 applies to orders.

Order Tracking

Once your order is shipped, you’ll receive an email or message with a tracking number and a link to track your package.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout. Novora will not be responsible for delays or lost parcels due to incorrect or incomplete addresses.

Delays

Occasionally, delivery may take longer due to factors beyond our control (weather, logistics delays, or high shipping volume). We appreciate your patience and understanding in such cases.

International Shipping

At the moment, we ship only within India. Stay tuned — we’re working to bring Novora to more places soon.